Shipping is non-refundable and paid by the customer. Orders are shipped out within 1-3 business days. We are a small operation making it difficult to accommodated rushed orders. But send us an email and we'll see what we can do. Our default shipping method is USPS which usually takes 2-3 days in the US but allow up to 9 days.
We ship all over the world, add the item to your cart to check the shipping rate.
Where's the rest of my order?
Your order may ship out in multiple packages and arrive on different days. Soft and Hard parts usually arrive right away. Apparel generally takes longer due to printing items on demand
Most Trailbound products are handmade in small quantities making it hard to keep everything in stock. We typically will finish up a batch of a product and add it to the site which means its rare that the in demand products will all be in stock at the same time. To be the first to hear about a restock subscribe to our email newsletter and follow on instagram.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will fix or exchange any manufacture defects in your product. If the product fails from abuse and age and you do not feel like you've gotten your moneys worth out of it contact us.